DO I need to get multiple estimates?
NO, there is no law requiring multiple estimates. You can choose the shop you trust.
Why did another body shop/insurance company provide an estimate that is different from yours?
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Differences in repair estimates are quite common. There are three primary estimating systems used by collision repair services and insurance companies: Mitchell, CCC, and ADP. Each of these systems break down labor operations differently and frequently use different material allowances for similar operations.
The biggest reason for estimate differences is that one estimate may not include all the required steps and processes. If you have any questions, Ed's auto body will go over any insurance company estimate or estimate by another repair service with you-line by line.
We want you to have all the information you need to make informed decisions about the repair of your vehicle.
What about after-market or "replacement quality" parts?
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Original equipment manufacturer's (OEM) parts made by the manufacturer of your car are generally better quality, better fitting, and have better corrosion protection capabilities. Depending on the age and condition of your vehicle, there may be some sound economic reasons to use after-market parts in the repair. The decision should always be yours; however, many insurance policies are being rewritten to give the insurance company the sole right to make this economic decision. Make sure you know the terms of your policy in this area.
Who pays for the repair of my vehicle?
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If the damage to your vehicle is a result of your error and you have comprehensive and/or collision damage, then your insurance company pays for the repairs (less your policy's deductible). You are responsible for paying the deductible amount directly to the repair facility.
If the damage to your vehicle is a result of the error or negligence of someone else, then their insurance company is responsible for paying the full amount of the repair costs.